bajilove Terms and Conditions

1. General Introduction

bajilove is an online betting and gaming platform providing services to users in Bangladesh. These terms and conditions ("Terms") form a legally binding agreement between bajilove ("Platform", "we", "us") and the user ("you", "member").

In addition to these terms, our Privacy Policy and Responsible Gaming Policy also apply. You are requested to read all these documents carefully before using the bajilove platform.

bajilove reserves the right to change these terms and conditions at any time. Continued use of the platform after any changes will be considered acceptance of the revised terms and conditions.

2. Account Registration

To open an account on bajilove and use its services, the following conditions must be met:

• You must be at least 21 years of age.
• You must be a legal resident of Bangladesh.
• All information provided in the registration form must be true, accurate and complete.
• Only one account per person is permitted.
• Multiple members of the same household may use separate accounts; however, operating multiple accounts from the same device or IP address may be subject to investigation.

2.1 Information Verification

bajilove may at any time request additional documents to verify your identity, address or age. Failure to provide the required documents may result in temporary suspension or permanent closure of the account.

2.2 Updating Information

It is your responsibility to notify bajilove immediately if any of your registered information changes. bajilove will not be held responsible for any issues arising from outdated or incorrect information.

3. Age Verification and Identity Confirmation

bajilove is a responsible platform. Only individuals aged 21 or above may open an account and play games on this platform.

A national identity card (NID), passport or other government-issued document may be requested for identity verification. Withdrawals may be restricted until the KYC (Know Your Customer) process is completed.

4. Account Security

It is entirely your responsibility to keep your bajilove account password and login details confidential. Any activity carried out from your account will be considered your own.

• Use a strong password made up of a combination of letters, numbers and special characters.
• Do not give anyone else access to your account.
• Always log out after logging in on a public or shared device.
• If you suspect unauthorised access to your account, contact our live chat support immediately.

bajilove will not bear any liability for financial loss resulting from sharing your account details.

5. Deposits and Withdrawals

5.1 Deposits

Funds can be deposited on bajilove using the following payment methods: bKash, Nagad, Rocket and Upay.

Deposited funds are generally credited to the account instantly. If there is a delay due to technical reasons, please contact our support team.

5.2 Withdrawals

The following conditions apply to withdrawal requests:

• KYC verification must be completed before submitting a withdrawal request.
• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals may be restricted while an active bonus or wagering requirement is in progress.
• bajilove reserves the right to temporarily hold withdrawals if unusual transactions are detected.

5.3 Currency

All transactions on bajilove are conducted in Bangladeshi Taka (BDT / ৳).

6. Bonuses and Promotions

6.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳5,000.

6.2 Wagering Requirements

Each bonus has a wagering requirement. For the welcome bonus, the wagering requirement is 25 times (25x). This means the bonus amount must be wagered 25 times before it becomes withdrawable.

6.3 General Bonus Terms

• A bonus offer can only be claimed once per person/residential address/IP address.
• bajilove reserves the right to modify, suspend or cancel any bonus offer.
• If bonus abuse is detected, the account may be closed and the bonus forfeited.
• Each promotion has a specific validity period; expired bonuses cannot be used.
• bajilove reserves the right to cancel a bonus if irregular or suspicious betting patterns are identified.

7. Betting and Gaming Rules

bajilove offers various gaming services including sports betting (cricket, football, kabaddi and more), live casino, slot games and fishing games.

7.1 General Betting Terms

• A confirmed bet cannot be changed or cancelled.
• If an unusually large win occurs due to a technical error, bajilove reserves the right to void that result.
• The result of a bet may be voided for events linked to match fixing or other irregular activities.
• In live betting, a bet may be rejected due to internet delays.

7.2 Odds and Results

bajilove offers competitive odds across various sporting events. Odds may change and the odds at the time the bet is confirmed will be considered final. Results will be determined based on the official results of the relevant sports authority.

7.3 Game Provider Terms

Games available on bajilove are operated by third-party game providers (such as PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming). These games follow their own rules and regulations.

8. VIP Program

The bajilove VIP program has five tiers. Weekly cashback benefits are available at each tier:

• Bronze: Up to 0.2% weekly cashback.
• Silver: Up to 0.5% weekly cashback.
• Gold: Up to 0.7% weekly cashback.
• Platinum: Up to 1.0% weekly cashback.
• Diamond: Up to 1.2% weekly cashback.

You can gradually advance to higher tiers through regular play. bajilove reserves the right to change the terms of VIP tiers.

9. Prohibited Activities

The following activities are strictly prohibited on the bajilove platform:

• Creating or operating multiple accounts.
• Abusing bonuses or claiming bonuses through multiple accounts.
• Attempting to gain profit through fraudulent or manipulative means.
• Playing games using software, bots or automated tools.
• Exploiting any technical error or bug for unfair advantage.
• Money laundering or conducting other illegal financial activities.
• Harassing or defrauding other users.
• Attempting to breach the platform's security systems.

If any of the above activities are detected, the account may be immediately closed, the balance forfeited and legal action may be taken.

10. Account Suspension and Closure

10.1 Suspension by bajilove

bajilove may temporarily suspend or permanently close an account in the following cases:

• Violation of terms and conditions.
• Failure to provide verification documents.
• Suspicious or fraudulent activity.
• Direction from a regulatory authority.

10.2 Closure by Member

You may close your bajilove account at any time. To do so, contact our live chat support. Please withdraw any available balance before closing the account.

11. Limitation of Liability

The bajilove platform is provided on an "as-is" basis. bajilove will not be held liable in the following cases:

• Interruption to a gaming or betting session due to internet disconnection.
• Delays in transactions caused by a third-party payment provider.
• Unexpected technical errors or system maintenance.
• Loss caused by the user's own negligence or mistake.
• Losses caused by hacking or cyber attacks that are beyond bajilove's control.

All gaming and betting activities are conducted at your own risk. Past wins are not a guarantee of future results.

12. Privacy & Data Protection

bajilove is committed to keeping your personal information secure. We use SSL encryption and modern security technology to protect your data.

To learn more about how your personal information is collected, stored, and used, please read our Privacy Policy.

Information may be shared with legal authorities as required to comply with applicable law. bajilove does not sell your information to any third party for commercial purposes.

13. Responsible Gaming

bajilove believes that gaming should be an enjoyable activity. We encourage all members to play responsibly.

• Only bet an amount of money that you can afford to lose.
• Never use gaming as a solution to financial problems.
• Seek help if you or someone close to you feels they have a problem.
• Self-exclusion and deposit limit features are available on bajilove.

For more details about responsible gaming, visit our Responsible Gaming page.

14. Changes to Terms

bajilove reserves the right to change, amend, or update these terms at any time. In the case of significant changes, users will be notified via their registered email or through a notice on the platform.

Continued use of the platform after updated terms are published will be considered acceptance of those changes. If you do not accept the new terms, contact our support team to close your account.

The latest version of these terms will always be published on this page. Keep an eye on the "Last Updated" date at the top of the page.

15. Contact

If you have any questions or comments about these terms and conditions, please contact us:

• 24/7 Live Chat Support (in Bengali) — available directly on the platform.
• Email: [email protected]

Our support team provides round-the-clock assistance according to Bangladesh Standard Time (BST, UTC+6).